This Privacy Policy describes how Chiangmaicrowd Co., Ltd. ("Chiangmaicrowd", "we", "us") collects, uses, stores and protects personal data submitted through the website chiangmaicrowd.com in connection with the residential property participation programme operated in the Kingdom of Thailand. This policy is provided in compliance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand ("PDPA").
1. Data controller
The data controller is Chiangmaicrowd Co., Ltd., registered in the Kingdom of Thailand under company number 0505566012834, with registered office at 215 Charoenprathet Road, Tambon Chang Khlan, Mueang Chiang Mai District, Chiang Mai 50100, Thailand. For privacy-related requests, please use the contact details provided on the website.
2. Categories of personal data we collect
Through the newsletter and consultation form on this website, we collect: (a) your full name; (b) your email address; (c) the date and time of submission; (d) the language version used; (e) technical data such as IP address (partially anonymised), browser type, operating system and referring page. We do not knowingly collect data from individuals under 20 years of age.
3. Purposes and legal bases
We process personal data for the following purposes: (a) sending you information about the residential participation programme (legal basis: your explicit consent and our legitimate interest in responding to your request); (b) operating, securing and improving the website (legitimate interest); (c) complying with applicable legal and regulatory obligations in Thailand.
4. Cookies and similar technologies
We use cookies and similar technologies in accordance with our Cookie Policy. Non-essential cookies are only set after you provide consent via the cookie banner. Consent signals are managed using Google Consent Mode v2.
5. Retention periods
We retain newsletter and consultation data for up to 24 months from the last interaction, unless a longer period is required by Thai law or for the establishment, exercise or defence of legal claims.
6. Recipients of data
Personal data may be shared with: (a) our authorised consultants located in Thailand; (b) IT service providers acting as data processors under written agreements; (c) competent Thai authorities where required by law. We do not sell personal data to third parties.
7. International transfers
Personal data is primarily processed within Thailand. Where transfers outside Thailand are necessary, we rely on the safeguards permitted by the PDPA, including standard contractual clauses or your explicit consent.
8. Your rights under the PDPA
Subject to Thai law, you have the right to access, rectify, erase, restrict, object to processing, request portability and withdraw consent at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
9. Security
We apply technical and organisational measures including encryption in transit (TLS), access controls and periodic reviews to protect personal data against unauthorised access, alteration or disclosure.
10. Changes to this policy
We may update this Privacy Policy from time to time. The version date at the top of this page indicates when the policy was last revised. Material changes will be communicated through the website.
11. Contact
For any questions about this Privacy Policy or to exercise your rights, please contact Chiangmaicrowd Co., Ltd. using the contact information published on the website.